The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your IndustryeBookThe Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your IndustrykaryaRobert SpectorPenilaian: 4 dari 5 bintang4/5Simpan The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry untuk nanti