Penilaian: 0 dari 5 bintang
0 penilaian
Memuat
WS![]()
author
W. Earl Sasser Jr.
W. Earl Sasser, Jr., is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. Sasser developed the school’s first course on the management o...lihat lebih banyakW. Earl Sasser, Jr., is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. Sasser developed the school’s first course on the management of service operations in 1972.lihat lebih sedikit
Buku oleh W. Earl Sasser Jr.
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Buku audio oleh W. Earl Sasser Jr.
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms Penilaian: 0 dari 5 bintang0 penilaian