Jennifer Fleming is a writer and broadcaster. She met Shannon over the telephone when Shannon rang talkback radio to give advice on spills and stains. Jennifer was so impressed wit...lihat lebih banyakJennifer Fleming is a writer and broadcaster. She met Shannon over the telephone when Shannon rang talkback radio to give advice on spills and stains. Jennifer was so impressed with Shannon's knowledge she approached her with the idea of writing a book.lihat lebih sedikit