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Faye Mcghee
I am Faye McGhee. I am a wife, mother, grandmother,
sister, aunt, sister-in-law, friend, instructor, trainer,
neighbor, customer service deliverer and an
adamant shopper. I run across bad customer ...lihat lebih banyakI am Faye McGhee. I am a wife, mother, grandmother,
sister, aunt, sister-in-law, friend, instructor, trainer,
neighbor, customer service deliverer and an
adamant shopper. I run across bad customer service
everyday. I don’t even have to leave home to run
across it. It calls me on the telephone, it comes to
my door, send me e-mails and snail mail. I decided since I run across it
everyday other people must too. So I decided to share some of my and
my friends’ and my close acquaintances experiences to let everyone
else know they are not alone in their dealing with our ‘Oh so great
customer service’.lihat lebih sedikit
Buku oleh Faye Mcghee
Our Great Customer Service in Our Great United States: Whatever Happened to Good Customer?