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Fred Reichheld
Frederick F. Reichheld is a New York Times best-selling author, speaker and business strategist best known for his research and writing on the loyalty business model and loyalty marketing.Frederick F. Reichheld is a New York Times best-selling author, speaker and business strategist best known for his research and writing on the loyalty business model and loyalty marketing.
Buku oleh Fred Reichheld
HBR's 10 Must Reads on Strategic Marketing (with featured article "Marketing Myopia," by Theodore Levitt)
Buku audio oleh Fred Reichheld
Winning on Purpose: The Unbeatable Strategy of Loving Customers Penilaian: 4 dari 5 bintang4/5HBR's 10 Must Reads on Strategic Marketing Penilaian: 5 dari 5 bintang5/5The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World Penilaian: 4 dari 5 bintang4/5The Ultimate Question Penilaian: 5 dari 5 bintang5/5