Penilaian: 4 dari 5 bintang
4/5
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author
Joseph A. Michelli
Joseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace productivity. He is the bestselling author of The Starbucks E...lihat lebih banyakJoseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace productivity. He is the bestselling author of The Starbucks Experience, The New Gold Standard, Prescription for Excellence, and The Zappos Experience. One of today’s leading thinkers on the topic of customer experience, Michelli also speaks to corporate audiences approximately 60 times a year.lihat lebih sedikit
Buku oleh Joseph A. Michelli
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Leading the Starbucks Way (PB) Penilaian: 4 dari 5 bintang4/5Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Penilaian: 0 dari 5 bintang0 penilaianPrescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System Penilaian: 5 dari 5 bintang5/5The Zappos Experience: 5 Principles to Inspire, Engage, and WOW Penilaian: 4 dari 5 bintang4/5Starbucks Leadership Lessons Penilaian: 0 dari 5 bintang0 penilaianStronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Penilaian: 0 dari 5 bintang0 penilaianLeadership Lessons from the Most Admired Companies Penilaian: 0 dari 5 bintang0 penilaian
Buku audio oleh Joseph A. Michelli
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People Penilaian: 4 dari 5 bintang4/5The Zappos Experience: 5 Principles to Inspire, Engage, and WOW Penilaian: 4 dari 5 bintang4/5Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Penilaian: 4 dari 5 bintang4/5The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Penilaian: 4 dari 5 bintang4/5The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging Penilaian: 5 dari 5 bintang5/5Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Penilaian: 0 dari 5 bintang0 penilaianPrescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System Penilaian: 0 dari 5 bintang0 penilaian
Buku Audio Dinarasikan
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Penilaian: 4 dari 5 bintang4/5Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Penilaian: 0 dari 5 bintang0 penilaian